Symptom
Unable to successfully extract sales orders from pdf purchase order files containing languages other than English or German.
Environment
SAP S/4HANA Cloud Public Edition
Cause
- The data extraction service (Document Information Extraction) for the "Create Sales Orders - Automatic Extraction" app currently supports purchase order files only in English or German.
- In addition, the data extraction service is not available in mainland China and Saudi Arabia due to local policies and regulations.
Resolution
Raise a feature request in the Customer Influence Portal.
See Also
- Purchase Order: Languages and Countries/Regions
- KBA 2807810 - What is Support issue – What is Feature Request: Cloud Solutions
- KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
Sales Orders - Automatic Extraction, Document currency, EN, DE, English, German, Automatic creation, Sales order, PDF, Data extraction service, Non-supported language, Korean, Feature request, SAP S/4HANA Cloud Public Edition , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions