SAP Knowledge Base Article - Preview

3542320 - Slowness issue in CPQ when performing any action

Symptom

CPQ system is experiencing significant slowness, with pages continuously stuck in a loading state.

And in Event logs, you see error logs like (Title: WriteLoginDataForUserId(); Logger: UserPersistentManager).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SALES CLOUD CPQ

Product

SAP CPQ all versions

Keywords

slowness, CPQ, loading, stuck, WriteLoginDataForUserId(), UserPersistentManager, parallel, api call, script, DB query timeouts , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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