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SAP Knowledge Base Article - PreviewSymptom
- New Chat / Task / Ticket in external system is missing expected data when created by External API Management.
- Error messages in the "Delivery" section of the console logs in External API Management.
- Error messages in the "Partner" section of the console logs in External API Management.
- Updating (or closing) Task / Ticket in external system fails when External API Management sends request.
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Environment
- SAP Cloud ALM
- External Ticketing / Chat / Project Management software
Product
SAP Cloud ALM 1.0
Keywords
troubleshoot, logs , KBA , SV-CLM-API , SAP Cloud ALM External API , How To
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