Symptom
The Scope item 4X9 is activated but prerequisite check run for intelligent scenario SO_AUTO_EXTRACTION fails with the error message: "Connectivity with Document Information Extraction Service Instance: Connection fails".
Environment
SAP S/4HANA Cloud Public Edition
Cause
Incorrect configuration
Resolution
Ensure that the following steps from the setup instructions have been followed:
Setting Up Create Sales Orders from Unstructured Data (4X9)
2.2 Deploying Intelligent Scenario in SAP S/4HANA Cloud
- Open the Intelligent Scenario Management app (business role SAP_BR_ANALYTICS_SPECIALIST), and search
for intelligent scenario SO_AUTO_EXTRACTION. - Within the intelligent scenario, choose the default version.
- On the Deployments tab, activate the default deployment for all.
Keywords
4X9, Connectivity with Document Information Extraction Service Instance: Connection fails, Connection fails, Sales, Sales Order extraction, extraction, S/4HANA Cloud, public cloud, public, cloud, edition, SAP_COM_1129 , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem