SAP Knowledge Base Article - Preview

3542678 - Error "Connectivity with Document Information Extraction Service Instance: Connection fails." after activating scope item 4X9

Symptom

The Scope item 4X9 is activated but prerequisite check run for intelligent scenario SO_AUTO_EXTRACTION fails with the error message: "Connectivity with Document Information Extraction Service Instance: Connection fails".


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

4X9, Connectivity with Document Information Extraction Service Instance: Connection fails, Connection fails, Sales, Sales Order extraction, extraction, S/4HANA Cloud, public cloud, public, cloud, edition, SAP_COM_1129  , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem

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