SAP Knowledge Base Article - Preview

3542832 - Case category is not working for other languages except english

Symptom

  • The case category is not visible in SAP Service Cloud V2 when using a language other than English.
  • How to translate the Service Categories for Cases


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0 

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Case Category, Service Catalog Translation, Multi-language Support, SAP Service Cloud V2, Category Not Displaying , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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