SAP Knowledge Base Article - Public

3542839 - How to disable New Learning Experience on SF Mobile App

Symptom

Users need to turn off the New Learning Experience on their SF mobile apps, but they cannot find the ILX toggle as in web browser.

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors Mobile

Resolution

On mobile, the New Learning Experience is controlled within the Settings menu:

  1. Log into the SF mobile app >
  2. Navigate to Settings >
  3. Find the 'New Experiences' section >
  4. The 'Learning' toggle controls whether the user wants to have the New Learning Experience on or off.

Please note that the SF mobile app will be missing the option to switch the New Learning Experience to on or off when the setting 'New Learning Experience switch default setting' is set as 'Hidden' at Learning Administration > System Administration > Application Administration > Integrated Learning Settings.

See Also

KBA 3597150 - Mobile App Access to Legacy Learning Home Page Despite New Learning Experience Switch Default Setting Set to Hidden

Keywords

sf, sfsf, mobile, app, lms, learning, toggle, ilx, on, off, enable, disable, new learning experience, setting, hidden , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ILX , Integrated Learning Experience , How To

Product

SAP SuccessFactors Learning all versions