Symptom
Users need to turn off the New Learning Experience on their SF mobile apps, but they cannot find the ILX toggle as in web browser.
Environment
- SAP SuccessFactors Learning
- SAP SuccessFactors Mobile
Resolution
On mobile, the New Learning Experience is controlled within the Settings menu:
- Log into the SF mobile app >
- Navigate to Settings >
- Find the 'New Experiences' section >
- The 'Learning' toggle controls whether the user wants to have the New Learning Experience on or off.
Please note that the SF mobile app will be missing the option to switch the New Learning Experience to on or off when the setting 'New Learning Experience switch default setting' is set as 'Hidden' at Learning Administration > System Administration > Application Administration > Integrated Learning Settings.
See Also
Keywords
sf, sfsf, mobile, app, lms, learning, toggle, ilx, on, off, enable, disable, new learning experience, setting, hidden , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ILX , Integrated Learning Experience , How To