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3542841 - Backup server error 1.28.2.49: Open Server routine srv_senddone failed. - SAP ASE

Symptom

  • Backup Server reports srv_senddone messages similar to this:
    Backup Server: 1.28.2.49: Open Server routine srv_senddone failed. See Backup Server error log for additional information.
    Backup Server: 1.28.2.51: Open Server routine srv_senddone failed. See Backup Server error log for additional information.
  • Eventually the Backup Server runs out of connections and reports the following:
    Open Server Error: 16133.10.0: Configuration of 20 connections has been exceeded, connection rejected
  • Modern releases will have an additional diagnostic which looks like this:
    Mutex name   : send14
    - mutex ID   : 12
    - Owner      : 14
    - lockcount  : 1
    - File name  : opensrv.c
    - Line number: 2494
  • The following message may also be reported:
    Open Server Error: 16400.10.0: srv__handle_password_negotiation: Unexpected failure in srv__e3_handshake.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL07 and newer
Backup Server

    Product

    SAP Adaptive Server Enterprise 16.0

    Keywords

    KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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