3542912 - Failed to Verify Account due to upload metadata filed when trying to enable custom IdP in SAP Analytics Cloud (SAC) version 2.0

In step 4 of configuring custom IDP in SAC by following the steps in the SAC help guide Enable a Custom SAML Identity Provider, click the Verify Account button. The following error message pops up: 

"Sorry, we've encountered an error during the account verification setup. Please try again later."

The below error can be seen in web browser HAR trace:

errorDetails: [{message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}]

1. 1. 0: {message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}
      1. bUIMessage: false
      2. bWarning: false
      3. message: "uploadIdPMetadata failed with 500 status"
      4. message: "uploadIdPMetadata failed with 500 status"
      5. stack: ""
      6. status: 500

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental...

• SAP Analytics Cloud 2024.21 

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