Symptom
In Latest People profile, the 'Payment Information' card is being displayed under 'Personal Data' category, even if the user do not have any permission to view Payment Information.
*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*
Environment
- SAP SuccessFactors Employee Central - People Profile
- SAP SuccessFactors Employee Central - Payment Information
- SAP SuccessFactors Employee Profile
Reproducing the Issue
Prerequisite - The user is not granted RBP permission to view the payment information.
- Go to Company System and Logo Settings > Ensure that Full Profile is enabled for the Latest People Profile.
- Navigate to employee profile and observe Payment Information block.
- Payment Information block is displayed with "Add Payment Information" button.
- When we click on "Add Payment Information", error is thrown "No data available or you do not have the necessary permission.".
Resolution
Engineering Team are planning to fix the issue in 1H 2025, however it's not yet confirmed. This KBA will be updated once we have more details.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
ECT-245256, 2H2024, KI2411, b2411, Latest people profile, Payment information details, full profile, add undefined, there’s nothing to show yet, No data available or you do not have the necessary permission, rbp, error, payment, payment information, displayed, view, MDF-89081 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , Known Error