SAP Knowledge Base Article - Preview

3543017 - Error "No preactive key exists: Failed to activate log root key" shows while activating root key

Symptom

While activating the new root key, you face below error:

Could not execute 'ALTER SYSTEM LOG/PERSISTENCE/BACKUP/APPLICATION ENCRYPTION ACTIVATE NEW ROOT KEY' in xx ms xxx µs .
SAP DBTech JDBC: [698]: No preactive key exists: Failed to activate log root key


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP HANA Platform Edition 1.0
  • SAP HANA Platform Edition 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

Active root keys, No preactive key exists, preactive, root keys, encryption , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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