SAP Knowledge Base Article - Public

3543125 - Error when Saving Job Profile - Recruiting Management

Symptom

An application error occurs when trying to save the Job Profile on a job requisition:

errorId=13755768-fd69-4df1-b641-e8916cdeecce, fingerprint=ef5192a19d96b7f22ffb56c80dd6fcb843067638, timestamp=YYYY-MM-DDTHH:MM:SS.000+0000, errorMessage=An application error occurred. Please try again later, or notify support...

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Job Requisitions
  2. Click on Job Profile
  3. Try to save the job profile and receive the error

Cause

Checking the backend we can see the following error: Cannot invoke "com.successfactors.capabilitymanagement.bean.JobResponsibilityEntity.getName()" because the return value of "com.successfactors.jdmng.bean.jobprofile.JobResponsibilityContent.getEntity()" is null.

The "Job Responsibilities" are blank in the job profile in Manage Data.

Resolution

  1. Manage Data>Job Profile
  2. Select Job Profile
  3. Take Action>Make Correction
  4. Remove the Job Responsibilities
  5. Re-add the Job Responsibilities
  6. Click Save
  7. You should no longer receive an error when trying to save the job profile on the job requisition now

See Also

Keywords

ef5192a19d96b7f22ffb56c80dd6fcb843067638, com.successfactors.jdmng.bean.jobprofile.JobResponsibilityContent.getEntity, null, Job Responsibility, blank , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions