Symptom
An application error occurs when trying to save the Job Profile on a job requisition:
errorId=13755768-fd69-4df1-b641-e8916cdeecce, fingerprint=ef5192a19d96b7f22ffb56c80dd6fcb843067638, timestamp=YYYY-MM-DDTHH:MM:SS.000+0000, errorMessage=An application error occurred. Please try again later, or notify support...
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Recruiting>Job Requisitions
- Click on Job Profile
- Try to save the job profile and receive the error
Cause
Checking the backend we can see the following error: Cannot invoke "com.successfactors.capabilitymanagement.bean.JobResponsibilityEntity.getName()" because the return value of "com.successfactors.jdmng.bean.jobprofile.JobResponsibilityContent.getEntity()" is null.
The "Job Responsibilities" are blank in the job profile in Manage Data.
Resolution
- Manage Data>Job Profile
- Select Job Profile
- Take Action>Make Correction
- Remove the Job Responsibilities
- Re-add the Job Responsibilities
- Click Save
- You should no longer receive an error when trying to save the job profile on the job requisition now
See Also
Keywords
ef5192a19d96b7f22ffb56c80dd6fcb843067638, com.successfactors.jdmng.bean.jobprofile.JobResponsibilityContent.getEntity, null, Job Responsibility, blank , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem