SAP Knowledge Base Article - Public

3543134 - Delivery Plant Determination in Sales Order in SAP S/4HANA Cloud Public Edition

Symptom

Facing issue that Delivery Plant in Sales Order is different compared to the set up in Product Master Data and Customer Master Data.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to Manage Sales Order.
  2. Click "Create".
  3. Enter material.
  4. Enter quantity.
  5. Notice that delivery plant is automatically determined as ABC.
  6. There is an expectation of XYZ

Resolution

  • The specific customer/material is linked to delivery plant XYZ, through a Customer Material Info Record, which is prioritized over the Product Master.

  • This behavior is standard and is pre-configured within the system.

  • To change this would mean to change or update the Customer Material Info in the "Manage Customer Material" App.

     

See Also

 How is the delivery plant determined in a sales order

Keywords

SAP S/4HANA Cloud Public Edition, Delivery Plant, Plant, Product Master Data, Customer Material Data, Sales Order , KBA , SD-SLS-GF-BA , Batch Processing , Problem

Product

SAP S/4HANA Cloud Public Edition all versions