SAP Knowledge Base Article - Public

3543240 - Error Encountered While Previewing PDF for Collection Correspondence in Collection Email in SAP S/4HANA Cloud Public Edition

Symptom

  • An error is encountered when attempting to preview the PDF for the Collection correspondence in Collection Email.
  • The issue prevents the preview of the collection correspondence in the collection email.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to the Collection Email.
  2. Attempt to preview the PDF for the Collection correspondence.

Cause

Resolution

  1. Use 'Assign Correspondence Form Templates' for Collections Correspondence.
  2. The pre-delivered form template FSCM_EMAIL_INVOICES_D or custom form templates can be assigned.
  3. Refer to the documentation link

See Also

Keywords

SAP S/4HANA Cloud Public Edition, Collections Management, Collection Email, PDF Preview, Error, Collection Correspondence, Assign Correspondence Form Templates, FSCM_EMAIL_INVOICES_D. , KBA , FIN-FSCM-COL-2CL , Collections Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions