Symptom
- An error is encountered when attempting to preview the PDF for the Collection correspondence in Collection Email.
- The issue prevents the preview of the collection correspondence in the collection email.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to the Collection Email.
- Attempt to preview the PDF for the Collection correspondence.
Cause
Resolution
- Use 'Assign Correspondence Form Templates' for Collections Correspondence.
- The pre-delivered form template FSCM_EMAIL_INVOICES_D or custom form templates can be assigned.
- Refer to the documentation link
See Also
Keywords
SAP S/4HANA Cloud Public Edition, Collections Management, Collection Email, PDF Preview, Error, Collection Correspondence, Assign Correspondence Form Templates, FSCM_EMAIL_INVOICES_D. , KBA , FIN-FSCM-COL-2CL , Collections Management (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions