SAP Knowledge Base Article - Public

3543271 - Some pop-up windows in LMS admin have wrong background colour

Symptom

  • Following the 2H 2024 Release, the background of the several pop-up windows in LMS Administration displays an incorrect colour.

Environment

SuccessFactors Learning Management System

Reproducing the Issue

  • Go to LMS administration
  • Navigate to any of the following pop up windows:
    Learning Activities>Item>Libraries>Add Library
    Manage User Learning>Add learning HIstory with Finance>Record Item>Search Item
    Learning Activities>Classes>Registrations>Add User
  •  Note that the background colour does not match the rest of the theming in LMS admin.

Cause

Resolution

The solution of this issue is currently under investigation.  Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. 

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated. 

Keywords

SAP SuccessFactors Learning, Add Users pop-up, white placemat background, inconsistent UI, difficult text readability, theme related issues. , KBA , LOD-SF-LMS-THM , Theme Related Issues , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors Learning all versions