3543316 - Job Failure due to Error in Job Scheduler in SAP SuccessFactors Platform

• A scheduled job, took longer than usual to run.
• The job eventually failed after some hours with the error message "Job failed due to an error in the job scheduler".

• SAP SuccessFactors HXM Suite
  
  • Integrations
    
    • Integration Center

The issue is caused by an OS patch which stops the tomcat server. Once the tomcat server is stopped, the job scheduler is also closed, leading to the error message "Job failed due to an error in the job scheduler".

1. Understand that this issue occurs very rarely and is typically caused by an OS patch.
2. In such cases, the solution is to re-run the integration center job.

Job failure, error in job scheduler, SAP SuccessFactors Platform, Integration Center Job, OS patch, tomcat server, re-run job, SF , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , Problem