SAP Knowledge Base Article - Preview

3543335 - Survey is closed automatically after switching tabs

Symptom

Leads have Surveys attached to it. When opening a Survey from a Lead and starting to fill it out, if the user wishes to return to the Lead (another tab), the Survey is closed and no information is saved.

The expected scenario is to allow the users to navigate between the Survey and the Lead's tabs, without the Survey closing automatically.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-LE-SUR-EXE , Survey execution = runtime , Problem

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