3543417 - Translation Issues in New Search using Unified Data Model - Recruiting Marketing

Customers are experiencing translation issues in the new search functionality using the Unified Data Model (UDM), particularly with the French language, after migrating to this configuration. 

SAP SuccessFactors Recruiting Marketing

The issue arises from the system's inability to handle straight apostrophes (') properly in translations, causing errors or unexpected behavior.

Until a permanent solution is implemented by the engineering team, customers can follow these temporary steps:

1. Provisioning Update:

   • Navigate to Provisioning > Managing Recruiting > Internal and External Applicant Search Settings.
   • Replace straight apostrophes (') with curly apostrophes (’) in the relevant fields.
   • Save the changes and allow up to 24 hours for them to take effect.

2. XML Template Update:

   • Update all straight apostrophes (') to curly apostrophes (’) in the XML templates.
   • Re-import the updated templates via Import/Update/Export Job Requisition Template.

3. Reindex Job Execution:

   • Run the Rebuild Posted Job Requisition Search Index job with the parameter Rebuild the Complete Posted Job Requisition Search Index.
   • Please note that this job should be run after the initial UDM configuration is completed, including template updates, object population, and updates to existing requisitions with fields and values, or if such changes are made after conversion.

4. OData Metadata Refresh:

   • Perform an OData Metadata refresh to synchronize changes.
   • Refer to KBA 2171588 for detailed steps.

5. Browser Cache Clearance:

   • After implementing all changes, test the results in an incognito browser window or after clearing your browser cache to avoid interference from cached data.
     
     

Additional Note: These steps are especially critical for French translations but can be applied to other languages facing similar issues.

Permanent Solution:

The engineering team is currently analyzing the root cause to provide a permanent fix.

2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud

2233720 - Changing field labels or messages via Career Site Builder - Recruiting Marketing.

Preparing Recruiting Data for the Career Site Builder Unified Data Model.

 Unified Data Model, UDM, RMK, Search, Translation, Issue, Apostrophe, Career Site Builder, l' , KBA , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem