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SAP Knowledge Base Article - PreviewSymptom
The "contact person" in the service order, which is created from a service contract, is not the same as that in the service contract. This inconsistency leads to incorrect contact persons in the service orders.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions
Keywords
SAP S/4HANA Cloud Public Edition, Service Order, Contact Person, Inconsistency, Service Contract, CE2502, Upgrade, Fix , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
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