3543422 - Different Contact Person between Service Order and Service Contract - SAP S/4HANA Cloud Public Edition

The "contact person" in the service order, which is created from a service contract, is not the same as that in the service contract. This inconsistency leads to incorrect contact persons in the service orders.

SAP S/4HANA Cloud Public Edition

The issue is currently planned to be fixed (as a content fix) with CE2502. This is the current plan and tend to change without notification. The detailed upgrading schedule can be found from the provided links:

• SAP S/4HANA Cloud, Public Edition, 2-System Landscape & SAP Marketing Cloud – Upgrade & Maintenance Schedule
• SAP S/4HANA Cloud, Public Edition, 3-System Landscape – Upgrade & Maintenance Schedule

SAP S/4HANA Cloud Public Edition, Service Order, Contact Person, Inconsistency, Service Contract, CE2502, Upgrade, Fix , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions