Symptom
- In SAP Analytics Cloud, for some graphs, the hierarchy related context options (for example, drill down) are visible, while for others they are not. All these graphs use the same "dimension input control" as the visible dimension.
- When applying "Linked analysis" on the charts with hierarchies, for example on the "Overview" page, when drilling down on one chart, the linked chart will only be filtered on the selected node, but not drilled down to the next level.
Environment
- SAP Analytics Cloud(Enterpise)
Reproducing the Issue
- Open the affected story in View or Presentation mode.
- Select the widgets where not all the hierarchy related context options are visible.
- "Linked analysis" has been set for the affected widgets yet drill down hierarchy levels are not visible in for the chart,but switching to edit mode all the levels are shown.
- When re-creating the same chart all hierarchy options are displayed in the context menu.
Cause
This is behaviour occurs as expected if certain attributes for a given Widget under the Styling -> Quick Menus option the attributes are unchecked.
If unchecked these options won't be visible in View or Presentation mode, but only in Edit mode.
For more information please refer to SAC Help Page section Configure the View Time Context Menu of a Widget.
Resolution
- Navigate to the Styling -> Quick Menus option.
- Check the attributes all the Checkbox options to display all Context Menu options in View & Presentation mode.
- Save the changes and review if all options are displayed.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, hierarchy context, dimension input control, linked analysis, drill down, filter/exclude, quick menus, context menu options. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem