SAP Knowledge Base Article - Preview

3543633 - Unable to upload a mail by 'create attachment' and 'Error occurred during import' comes out

Symptom

If an e-mail document have special characters in the name of the file, for example:
'回复: 123456789 reply email'. 

When uploading it with GOS > Create > Create attachment service the error: 'Error occurred during import' is returned.

Long text for this error:

Component : ##_+123456789 reply emai error text : No such file or directory
Message no. 04104

SLG1 error:

MANDT      100
STOR_CAT   ZSOFFDB
PATH       C:\Users\****\Downloads\
FRONTEND   X
ERRMSG     Error when uploading file: C:\Users\****\Downloads\##_+123456789 reply email
ERRMSG     _0 (file_open_error)
V1         SCMS_DOC_CREATE_FILES
V2                                                         2
V3         SOFFPHIO
V4         F31566CA92041EDFA48A5E95A2E5C579
%LOGNUMBER 00000000000563887801


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Environment

All R/3 Release.

Product

SAP NetWeaver all versions

Keywords

 Create, attachment, error, occurred, during, import, Chinese, cyril, special, unicode, non-unicode, SAPHTTP, SAPFTP , KBA , BC-SRV-GBT-GOS , Generic Object Services , BC-SRV-KPR , Knowledge Provider , Problem

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