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3543720 - Offline approval emails are not getting processed - Sender not included

Symptom

This is what returned in the log after running report /SAPSRM/OFFLINEAPPROVALGET:

"Work Item XXX / Obj. Type: BUSXXX / Object ID: XXX Sender is not included in list of work item processors; e-mail was not deleted and work item was not executed"

The approval decision is not processed.


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Environment

  • SAP SRM
  • Offline Approval

Product

SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

Offline Approval, EBP, SRM, OAPP_SEC, approve, reject, SOIN, decision email , KBA , SRM-EBP-WFL , Workflow , Problem

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