3543788 - Replicate Organizational Center from SAP Business Suite Communication Scenario Is Missing in C4C

When trying to create a Communication Arrangement, you are not able to find the "Replicate Organizational Center from SAP Business Suite" Communication Scenario.

SAP Cloud for Customer

1. Go to the Administrator work center.
2. Go to the General Settings work center view.
3. Select Communication Arrangements hyperlink.
4. Click on New.

When you try to filter the Replicate Organizational Center from SAP Business Suite, it is not available.

There is a scoping question dependency to enable this service in C4C.

1. Go to the Business Configuration work center.
2. Go to the Implementation Projects view.
3. Select the project and navigate to Step 4: Questions.
4. Expand Communication and Information Exchange and Integration with External Applications and Solutions.
5. Select Integration of Master Data.
6. Select the question "Do you want to replicate organization structures from an external application or solution to your cloud solution?".

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