SAP Knowledge Base Article - Public

3543815 - Error message "actual return date must be later than the start date" - Employee Central

Symptom

The system is not correctly graying out the "Create Absence" button and the take rule it's not triggering.

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Proxy as employee.
  2. Attempt to apply the Actual Return Date as equals to Start Date.
  3. Observe that the action is not graying the submit button and the take rule has not triggered.

Cause

This is an expected behavior. The system has some internal validations before it starts to apply a rule.

The actual return date must be later than the start date. If not, the rule will not be triggered.

Resolution

  1. Confirm that the Actual Return Date must be later than the start date for the rule to be triggered.
  2. Without the rule, it will not be possible to submit the absence.
  3. If further queries arise, reach out for additional support.

See Also

Take Rules | SAP Help Portal

Keywords

SAP SuccessFactors, Employee Central, Time Management, Time Off, Submit Button, Grayed Out, Actual Return Date, Business Rule, HRBP, Development System, Production System. , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem

Product

SAP SuccessFactors Employee Central all versions