Symptom
- The Service Cloud V2 (SCV2) Admin using the "/sap/c4c/api/v1/email-service/emails" REST API service to post replication data to SCV2.
- Unable to send emails using the mail service API in SAP Sales Cloud V2.
- Despite following instructions in KBA 3472917 and setting the "transmissionStatus" to "CREATE", the email is not sent out.
- Emails are only created in the system, but no outbound email is sent to the recipients.
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Sales Cloud Version 2 all versions
Keywords
SAP Sales Cloud V2, mail service API, email not sent, transmissionStatus, CREATE, SEND. , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem
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