SAP Knowledge Base Article - Public

3544124 - Error 500: SAP Internal Server Error When Accessing Communication Usage Monitor View

Symptom

The error "500 SAP Internal Server Error" occurs when accessing the Communication Usage Monitor view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management workcenter
  2. Go to Communication Usage Monitor view
  3. Observe the error 'Internal 500 Server Error'

Cause

The Communication Usage Monitor collects data from the Communication Arrangement, and according to the standard system design, if the data exceeds 1,000 entries, it results in a dump.

Resolution

  1. Identify the unwanted communication arrangement.
  2. Delete the identified unwanted communication arrangement from Application and User Management -> Communication Arrangements View.
  3. Ensure that the total count of communication arrangements is reduced to less than 1000.

See Also

Keywords

Server Error, Communication Usage Monitor, Application and User Management, SAP Internal Server Error, Communication arrangement, 500 Server Error, NODE_ID key, Duplicate key, Data Collection, Dump. , KBA , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , Problem

Product

SAP Business ByDesign all versions