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SAP Knowledge Base Article - PreviewSymptom
- SAP HANA database becomes unresponsive when a remote NFS mount point (e.g.,
/sapbackup) becomes unavailable. - Log backups fail and hang the database with errors such as:
Cannot open file "/sapbackup/HDB_GRD/backup/log/SYSTEMDB/.log_backup_..."
- Database does not recover automatically after the mount point is restored and requires a manual restart.
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Environment
SAP HANA DB Version 2.0
Product
SAP HANA, platform edition 2.0
Keywords
Unavailable mount points, NFS share, Log backup failure, Disk polling issue, HANA database unavailability , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
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