Symptom
The PDF output of the downloaded Benefits Confirmation Statement is very small and needs to be enlarged to read the information.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central - Global Benefits
Reproducing the Issue
- Navigate to Benefits > Benefits Confirmation Statement.
- Download the Benefits Confirmation Statement.
- Open the downloaded PDF file.
Resolution
This issue can be resolved by following either of the steps mentioned below:
Option 1: Shorten the horizontal line (highlighted in below screenshot) under the "Benefits Confirmation Statement" in the Benefits Confirmation Template in the Manage Document Template page. This approach is more suited to customers who are already using this template in Production instance.
Option 2: A new version of the confirmation statement template is available in Software Center - SAP for Me in "EC Benefits -ConfigFiles for Confirmation Statement Template" folder. For more details, please refer the Benefit Confirmation Statement | SAP Help Portal section of the implementation guide.
Keywords
2405, SAP SuccessFactors Employee Central, Global Benefits, Benefits Confirmation Statement, Download, PDF, small output, Enlarge, Template, Benefits Confirmation Statement. , KBA , LOD-SF-EC-GBF , Global Benefits , How To