Symptom
- Off cycle event batch job/launch form business rule is configured to launch forms to users.
- Despite the configuration "Prevent forms from being created with overlapping date ranges (this applies to all templates with this configuration enabled)" in the form template settings, the job continues to launch duplicate templates for users after the release of 2H 2024
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Check the form template settings which are set to prevent duplicate forms.
- Observe that despite these settings, duplicate forms are being created daily.
Cause
Business rule ignoring configuration preventing overlapping forms from being created.
Resolution
The fix for this issue is planned to be deployed on 26th November
Currently we have the following workaround available for this issue:
- Disable the launch form business rule, launch forms manually
- If after the patch the business rule conditions cannot be met, forms will need to be manually launched.
See Also
Keywords
PMU-23706, Duplicate forms, form template settings, daily creation, production environment, test environment. , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Known Error
Product
SAP SuccessFactors Performance & Goals all versions