SAP Knowledge Base Article - Preview

3544312 - Creating a Business Partner (Account, Contact, Individual Customer) in Agent Desktop Does Not Automatically Confirms It and Opens Customer Hub

Symptom

You created a business partner (Account, Contact or Individual Customer) in the Agent Desktop work list, and you notice that, after saving it, the business partner is not automatically confirmed opening the customer hub.


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Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Business Partner, BP, Create, Creation, Confirmed, Confirm, Automatically, Automatically Confirmed, Individual Customer, Account, Contact, Agent Desktop, AD, Customer Hub, SAP Service Cloud Version 2, V2, Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To

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