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SAP Knowledge Base Article - PreviewSymptom
You created a business partner (Account, Contact or Individual Customer) in the Agent Desktop work list, and you notice that, after saving it, the business partner is not automatically confirmed opening the customer hub.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Business Partner, BP, Create, Creation, Confirmed, Confirm, Automatically, Automatically Confirmed, Individual Customer, Account, Contact, Agent Desktop, AD, Customer Hub, SAP Service Cloud Version 2, V2, Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To
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