SAP Knowledge Base Article - Public

3544340 - System Overview Story keeps on loading after 2024 QRC 4 update

Symptom

  • The System Overview of SAP Analytics Cloud is not accessible after 2024 QRC4 update.
  • The story keeps loading.
  • The issue is only present for custom roles.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Login to SAP Analytics Cloud.
  2. Navigate to System > Overview.
    >> Notice that it keeps loading without opening.

Cause

  • By design behavior starting from 2024 Q4 QRC update.
  • Composite permission needs to be granted for the users with custom roles to be able to open the "System Overview".

Resolution

Assign at least the "Read" composite permission to the custom roles.

See Also

KBA: 3538178 - Hot Features and Issues in 2024 QRC4 Update of SAP Analytics Cloud(SAC) - Hub KBA

Keywords

SAP Analytics Cloud, SAC, System Overview, roles, QRC update, loading error, story not loading,  , KBA , LOD-ANA-XUS , User assistance, performance statistics , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions