SAP Knowledge Base Article - Public

3544350 - Unable to Generate Direct Link to Custom Page in SAP SuccessFactors Learning

Symptom

Is it possible to create direct links for custom pages?

Environment

SAP SuccessFactors Learning

Cause

This is not available for Custom Pages.

Resolution

Statement from Product Management:

"There is no way to generate the direct link to a custom page using the generate link tool. It was never a part of initial scope but it can be added as an enhancement depending on the customer feedback (we did it for enhanced search)

The standard way to access the new custom pages is via the dropdown (which is kinda concealed) and hence making a custom card or banner as an entry point for custom pages is more of a workaround to make them more visible and discoverable on the LHP. So it's not incorrectly written on the documentation. It might not be the best practice I agree, but it does the job in case admin wants to attract learners to custom pages using relevant and contextual images/titles on the custom cards and banners.

"Links" anyway (even in the legacy) were maintained by customers as they can change and hence break the navigation. Not just the copied URLs to the custom pages but many links for that matter that customers put in those cards. We have Link type custom cards (supporting URL's) that can also be dynamic and the onus of maintaining and updating those links afresh is on the admin managing those custom cards or banners."

At this point, in case this is desired to have a custom page link, it's necessary to navigate the to custom page and copy it from the browser Address Bar. Still, this link may stop working later on as this is not the ideal way to navigate to a custom page.

We encourage you to submit a product enhancement request so Engineering and Product Management can plan this for a future release.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

Custom Page, Direct Link, Banner, deeplink , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Product Enhancement

Product

SAP SuccessFactors Learning all versions