Symptom
- After the 2H 2024 release, users are reporting that when they complete a specific course and click the 'Exit' button to complete it, they are taken back to the start and lose all progress.
- If the course is completed a second time, the course completion is successfully recorded.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Complete a course with multiple SCORM 1.2 contents in different folders >
- Click the 'Exit' button to complete the course >
- Observe that the user is taken back to the start and loses all progress.
Resolution
Our Learning Engineering team is currently investigating this situation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it.
Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
Keywords
learning, course, completion, exit, button, progress, loss, 2H, 2024, release, 2411, environment , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Bug Filed
Product
SAP SuccessFactors Learning 2411