SAP Knowledge Base Article - Preview

3544398 - Agentry client will crash when clicking on download in work order or notification attachment

Symptom

In Work Order or notification attachment when you click on download for any type of attachment, the Agentry client would crash. The issue is only with Zebra device having Android 6.0 version, there is no problem for Android latest version 9, 10, 11 /Samsung device.


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Environment

  • Agentry client 72.6.3.18 for Android device
  • Zebra device having Android 6.0 version

Product

Agentry by Syclo all versions

Keywords

Agentry Client, Crash, Android, Attachment, Download, Work Order, Notification, Android , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , Problem

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