SAP Knowledge Base Article - Preview

3544447 - Missing 'Configure Agent Desktop' option in Service and Social

Symptom

  • The option to configure the Agent Desktop in the system is missing under Service and Social.
  • The issue is preventing the completion of a solution setup.


Read more...

Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Agent Desktop, Configure Agent Desktop, Missing Options, Service and Social, SAP Service Cloud, C4C Configuration Configure communication system provider and widget size.  , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.