SAP Knowledge Base Article - Preview

3544447 - Missing 'Configure Agent Desktop' option in Service and Social

Symptom

  • The option to configure the Agent Desktop in the system is missing under Service and Social.
  • The issue is preventing the completion of a solution setup.


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Keywords

Agent Desktop, Configure Agent Desktop, Missing Options, Service and Social, SAP Service Cloud, C4C Configuration Configure communication system provider and widget size.  , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

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