SAP Knowledge Base Article - Public

3544732 - Latest People Profile Time Off balances not appearing for Inactive users

Symptom

For Latest People Profile, time off balances are not visible under Time Management for Inactive users. 

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Go profile of inactive user 
  2. Check Time Management section
  3. See no balances seen for user

Cause

  • The current system checks data as of today's date only.
  • To display the time account balances card (like all other time off cards), the user must have a time profile assigned as of today. 
  • This system only considers active job information records. 

Resolution

  • Due to these factors, the time account balances card is not visible.
  • However, the system does display time account balance information as of the termination date under the employment details. You can find more information about this at the following link: Time Account Balances as of Termination Date.
  • Also, 'Time Management Links' card is displayed even when the user is inactive employees to navigate to Administer Time (or the time sheet, if applicable).

See Also

Time Account Balances as of Termination Date

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

Keywords

Latest People Profile, 2H 2024, Time Management, Balances, Time Off, Inactive, Terminated , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EP-FPP , People Profile - Full Profile , Problem

Product

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors HCM Core 2411