3544879 - The behavior of Quick Action card 'Manage My Team' in SAP SuccessFactors

• The behavior of the quick action card 'Manage my Team'.
• The Quick Action 'Manage my Team' is only displaying direct reports and not showing the second level or other level's direct reports.
• The user is unable to access their second level direct reports' performance form when the manager is not set as a route step on the form (HR manager and/or second manager).

SAP SuccessFactors HCM Suite

1. Log in your SuccessFactors Instance.
2. Navigate to 'Manage My Team' Quick Action.
3. Observe that only direct reports are shown, and second level or other level's direct reports are not displayed.

This is an expected behavior.

The Quick Action 'Manage My Team' does not include second level users reports. It is limited to My Team immediate manager and matrix manager as per current design. We can ask customer to raise enhancement request. 

Refer to the following articles for additional information:

• Employee Central Quick Actions in the SAP SuccessFactors App | SAP Help Portal
• KBA 2979181 - For You Today Engagement Cards & Quick Actions on The Latest Home Page - SAP for Me
• KBA 3129784 - My Team Quick Action Not displaying on the Latest Home Page

SAP SuccessFactors Platform, Quick Action, Manage My Team, direct reports, second level reports, user access, performance form, route step, matrix manager, HR manager, , KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-PLT-LHOM , Latest Home Page , How To