Symptom
Jobs are not being rescheduled by the program SAPMSSY2. Transaction SM21 is recording entries with the message IDs EGD and EFW in sequence. The table below is an example:
| Date | Time | Instance | Type | Process No | Client | User | Priority | Message ID | Message Text |
| 11/24/2024 | 21:13:38 | <instance_name_SID_instance_number> | DIA | 25 | 100 | DDIC | Information | EGD | > Error locking table TBTCO |
| 11/24/2024 | 21:13:38 | <instance_name_SID_instance_number> | DIA | 25 | 100 | DDIC | High Priority | EFW | Cannot generate a job count for job (JOB_NAME) (JOBID) - example SAP_REORG_JOBS 00005501 |
| 11/24/2024 | 21:13:38 | <instance_name_SID_instance_number> | DIA | 25 | 100 | DDIC | Information | EGD | > Error locking table TBTCO |
| 11/24/2024 | 21:13:38 | <instance_name_SID_instance_number> | DIA | 25 | 100 | DDIC | High Priority | EFW | Cannot generate a job count for job (JOB_NAME) (JOBID) - example /SDF/SMON_WATCHDOG 00065600 |
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Environment
SAP NetWeaver
SAP NetWeaver Application Server for ABAP
Product
SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP all versions
Keywords
UPD, UP2, Enqueue, System cannot generate jobcoun, EGD, EFW, SM21, RSBTCDEL2 , KBA , BC-CCM-BTC-JOB , Job Scheduling and Monitoring , BC-CST-EQ , Enqueue , Known Error
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