SAP Knowledge Base Article - Public

3544963 - Language Adaptation does not work in ISE

Symptom

You are trying to create a Language Adaptation to adapt texts anywhere in ISE (e.g. Customer Insights), but the fields are not available.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Navigation Menu
  2. Go to Administration Workcenter
  3. Go to Language Adaptations Workcenter View
  4. Click on + icon
  5. Enter the Source and Target Language 
  6. Click Save and open
  7. Under the Work Centers Selected for Texts section, ISE Add on entities are unavailable

Cause

Language Adaptation does not work for ISE Add on entities

Resolution

  1. Go to Navigation Menu
  2. Go to Administration Workcenter
  3. Go to Language Adaptations for Add-ons Workcenter view
  4. Select the Application (Opportunity, Pipeline Manager, Pipeline Flow, etc.)
  5. Select the Source and Target Language
  6. Click Next
  7. Maintain the Target Language Text for the respective Default Target Language Text 

Keywords

ise, ise language adaptation , KBA , LOD-CRM-SBS-360 , Customer 360 Profile , Problem

Product

SAP Cloud for Customer core applications 2411