3544976 - Action in SAP Build Process Automation process fails: "Token header claim [kid] references unknown signing key : [default-jwt-key--<id>]"

An Action is configured referencing a Destination with one of the following authentication types:

• OAuth2UserTokenExchange

• OAuth2JWTBearer

• OAuth2SAMLBearerAssertion

• SAMLAssertion

• PrincipalPropagation

From the Action Editor, it works fine, but when running it from the process, it fails with the following message in the error logs:

Action '<id>' failed with the following error: 'Error thrown from action runtime library: Failed to execute action <action>: Failed to build headers. The destination tried to provide authorization tokens but failed in all cases. This is most likely due to misconfiguration. Original error messages: Retrieval of OAuthToken failed due to: Unable to fetch refresh token from the specified token service URL. Response was: Token header claim [kid] references unknown signing key : [default-jwt-key--<id>]'.

SAP Build Process Automation

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