Symptom
After enabling the Unified Data Model, no jobs are visible on the career site search results. When attempting to open a job using a direct link, the following message is displayed: "The system can't display the job at this time. Please try again later."
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Navigate to the career site.
- Observe that no jobs are displayed in the search results.
- Try to open the job by copying the link from RCM.
- See "The system can't display the job at this time. Please try again later." message.
Cause
There are two possible causes:
- Configuration is incomplete.
- Incorrect Deployment Data Center selected in Career Site Builder.
Resolution
- Locale mismatch between RCM and CSB
For UDM, as the option "Limit Search by locale" is the default and cannot be disabled, there must therefore be a parity between the Job posting language and the navigation locale on the career site.
For example : Jobs posted in RCM in English UK (En_GB) will only be visible when the site visitor has selected this locale in the locale selector and will not be visible if navigating under the English US (EN_US) locale for example or any other locale.
From a configuration point of view, Recruiting languages in RCM and locales in CSB must always match. - Incorrect Deployment Data Center selected in Career Site Builder
The Deployment Data Center configured under Career Site Builder > Settings > Site Integration must match the data center hosting the BizX environment. If a legacy or incorrect endpoint is selected, jobs will not appear on the career site after UDM is enabled.
To correct this, navigate to Career Site Builder > Settings > Site Integration, select the data center that corresponds to your BizX environment, and save.
See Also
- Preparing Recruiting Data for the Career Site Builder Unified Data Model
- KBA 3476745 - Unified Data Model: When to run ReBuild Posted Job Requisition Search Index Job
Keywords
Career Site Builder, CSB, Search Results, UDM, layouts, integration, data center, deployment, site integration, jobs not showing , KBA , LOD-SF-RMK-CSB-SEA , Search settings, search results , LOD-SF-RMK-JOB , Job posting issues, Real Time Job Sync , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public