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3544984 - System.AccessViolationException with Tricentis Services

Symptom

  • This article provides a possible solution for a System.AccessViolationException that might occur with Tricentis Services
  • You are using the Tricentis Cloud Licensing and running one of your Tricentis Services with a different user than the default SYSTEM user.
    Looking into your services logs or the HTTP responses received, you can see the following exception:
    "Unhandled Exception:
    System.AccessViolationException: Attempted to read or write protected memory.
    This is often an indication that other memory is corrupt.
     at TOSCAManagedSettings.Core.UnmanagedSettingsMethods64.InitializeW(String metaSettingsFile, String metaSettingsXslFile)
     at TOSCAManagedSettings.Core.UnmanagedSettingsMethods.TOSCAManagedSettings.Core.IUnmanagedSettingsMethods.InitSettingsObject(Stri
    ConnectionInfo connectionInfo, TCAPILicenseMode mode)
     at Tricentis.TCAPI.TCAPI.CreateUnmanagedInstance(TCAPIConnectionInfo connectionInfo, TCAPILicenseMode mode)
     at Tricentis.TCAPI.TCAPI.CreateInstance(TCAPIConnectionInfo connectionInfo, TCAPILicenseMode mode)"


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Environment

SAP Enterprise Continuous Testing by Tricentis

Product

SAP ENTRPRISE CNTNUS TSTNG OD all versions ; SAP Enterprise Continuous Testing by Tricentis all versions

Keywords

TOSCA. migration, restAPI , KBA , XX-PART-TRI-ECT , SAP Enterprise Continuous Testing by Tricentis , Problem

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