SAP Knowledge Base Article - Public

3545015 - New 'Add Multiple Attendees' Option Missing in Appointment Detail View

Symptom

You saw that as improvements released in 2411 release an option to 'Add Multiple Visits' would be available for appointments. You did not locate this in appointment detail view, only in appointment quick create and/or in visits quick create/detail view.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Select the Appointments view.
  3. Open appointment ABC (where ABC is the ID of an appointment).
  4. Open adaptation mode.

You do not see the option to 'Add Multiple Appointments' anywhere in appointment detail view.

Cause

This option is available only for Appointment/Visit quick create and visit detailed view.

Resolution

This is the system standard behavior.

Keywords

Add, Multiple, Attendees, Attendee, Missing, Not, Working, Where, Behavior, Visit, Detail, TI, View, Adaptation, Mode , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer core applications 2411