SAP Knowledge Base Article - Preview

3545092 - Microsoft Teams Chat Option from People Profile Opens Blank Chat Window in MS Teams

Symptom

When clicking the Microsoft Teams Chat option from the People profile, it does not open the individual's MS Teams chat window. Instead, it opens a blank "New Chat" window in MS Teams.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM

Product

SAP SuccessFactors Platform all versions

Keywords

Microsoft Teams, SAP SuccessFactors Platform, Chat Option, People Profile, Blank Chat Window, Valid Email Address. empty, blank, LOD-SF-EAS-WRK, people profile, ms teams, chat, integration,work tech configuration,  , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

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