Symptom
When clicking the Microsoft Teams Chat option from the People profile, it does not open the individual's MS Teams chat window. Instead, it opens a blank "New Chat" window in MS Teams.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP SuccessFactors HCM
Product
Keywords
Microsoft Teams, SAP SuccessFactors Platform, Chat Option, People Profile, Blank Chat Window, Valid Email Address. empty, blank, LOD-SF-EAS-WRK, people profile, ms teams, chat, integration,work tech configuration, , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem
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