SAP Knowledge Base Article - Public

3545191 - Error Occurs While Trying to Create New Purchase Request

Symptom

Error appears while trying to create new purchase request with requestor ABC. 
Error - Item 1: Requester ABC not found

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Go to Common Tasks view and select New Purchase Request (Manual)
  3. Enter company and select Add Row
  4. Try to add the Requestor ABC
  5. System shows an error message

Cause

The Employee ID ABC has been created with a space in the beginning. So if we search the employee with *ABC in Personnel Administration work center, then we can see the employee. Also, when we checked the number range for employees in Business Configuration and it seems that the number range is maintained as manual due to which user can create the id with any free text. Due to the reason, system shows the error message "Requester ABC not found"  in the Purchase Order.

 

Resolution

In order to fix the error , you have to pass the employee id as *ABC and check if the system is accepting the same. Else as employee id is primary key field and cannot be changed, you need to terminate the employee and rehire to mitigate the issue.

Keywords

Error - Item 1: Requester ABC not found , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2411