SAP Knowledge Base Article - Preview

3545438 - Post Move-Out Button Click, Customer ID & the Premise ID are not Populated in C4C

Symptom

After creating a move out from an individual customer and populating the address field in the first screen you notice the customer information is not present in the Customer name & ID field.


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

Customer ID, Premise ID, Move Out, Address, Not Populated, Missing , KBA , LOD-CRM-IND-UTL , Utilities , Problem

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