SAP Knowledge Base Article - Public

3545492 - Misidentification of Onboarding Process as Offboarding in Rule Log - Onboarding

Symptom

The system incorrectly identifies the 'Onboarding' process as 'Offboarding' in the rule log when using a business rule for the onboarding process type.

Environment

SAP SuccessFactors Onboarding

Cause

The rule condition "Process.User is not equal to Login User" is causing the system to check the Login User instead of the candidate user.

Resolution

Adjust the rule condition to avoid this check. Additional conditions can be added as per business requirements.

If further assistance is required to configure the rule, please contact your partner.

Keywords

Onboarding, obx,  Offboarding, Rule Log, Misidentification, Business Rule, Process Type, Login User, Candidate User , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions