Symptom
Learning user side, in the "Team View" area, when a user is searched, the “Needs Attention” and “Send Reminder” entries are gone.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Learning user side > ILX is on >
- Go to Dashboards > Team View >
- Without searching for any user, the "Needs Attention" and "Send Reminder" options are visible >
- When a user who has both entries available is searched, both options disappear.
Resolution
Our Learning Engineering team is working on the fix of this situation and it's currently targeted to be delivered with the 2505 system version. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following link: Product Release & Road Map Information.
Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
Keywords
learning, ilx, manager, team, view, button, option, needs, attention, send, reminder, gone, search, missing, disappear, LRN-189606, KI2411 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , Known Error