SAP Knowledge Base Article - Public

3545635 - SSO_LOGIN_ASSERTION_NOT_VALID Error When Accessing LinkedIn Course in SAP SuccessFactors Learning

Symptom

Users encounter an SSO_LOGIN_ASSERTION_NOT_VALID error when attempting to launch a LinkedIn course.

Environment

SAP SuccessFactors Learning

Cause

The error message indicates that the Assertion Consumer Service for LinkedIn in the Provisioning is invalid.

Resolution

  1. Verify the Assertion Consumer Service URL with the LinkedIn vendor
  2. Update the Assertion Consumer Service URL in Provisioning
  3. Set the Application name to 'Other Application'

Note: Please work with your Partner to update the URL in Provisioning since customers do not have access to Provisioning.

Alternatively, you can contact SAP Support to do this for you.

See Also

2677737 - LinkedIn Learning Setup

Keywords

SAP SuccessFactors Learning, LMS, LinkedIn course, SSO_LOGIN_ASSERTION_NOT_VALID, Assertion Consumer Service, provisioning configuration, error. , KBA , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions