SAP Knowledge Base Article - Public

3545734 - User Name Format Changed in LMS > Class > Registration tab

Symptom

  • The user name format in SAP SuccessFactors Learning has unexpectedly changed from Last Name → First Name to First Name → Last Name in Japanese locale
  • The issue only impacts the users who have PERSONG_GUID synced to LMS.
  • Previously all users' name format are controlled by label format.FirstName.LastName. 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the Learning Management System (LMS) interface.
  2. Search for a specific Class ID > Click on the Registration tab.
  3. Observe that the user name is displayed in the First Name → Last Name order despite that the label value of label format.FirstName.LastName is changed to \{1\}\{0\}

Resolution

Product Engineering is investigating a solution.

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See Also

Keywords

SAP SuccessFactors Learning, User Name Format, Display name, Japanese Locale, LMS UI, Unexpected Change, Lastname, Firstname , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Bug Filed

Product

SAP SuccessFactors Learning 2405 ; SAP SuccessFactors Learning 2411