3545734 - User Name Format Changed in LMS > Class > Registration tab after 2405 release

• The user name format in SAP SuccessFactors Learning has unexpectedly changed from Last Name → First Name to First Name → Last Name in some locales.
• Previously all users' name format are controlled by label ID format.FirstName.LastName. 
• The issue only impacts the users who have PERSONG_GUID synced to LMS.

SAP SuccessFactors Learning

1. Open the Learning Management System (LMS) interface.
2. Search for a specific Class ID > Click on the Registration tab.
3. Observe that the user name is displayed in the First Name → Last Name order despite that the label value of label format.FirstName.LastName is changed to \{1\}\{0\}

This is due to General Display Name feature is automatically enabled after 2H 2024 release.

• If General Display Name feature is enabled in BizX, LMS will take the name format defined in General Display Name.
• If General Display Name feature is not enabled in BizX, LMS will take the name format defined in label ID 'label format.FirstName.LastName.' 
• Please note that General Display Name will be upgraded universally after 1H2025 release.

3511176 - General Display Name Enablement and Opt Out in Second Half 2024 

SAP SuccessFactors Learning, User Name Format, Display name, Japanese Locale, LMS UI, Unexpected Change, Lastname, Firstname, General Display Name , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

SAP SuccessFactors Learning 2405 ; SAP SuccessFactors Learning 2411