Symptom
- The user name format in SAP SuccessFactors Learning has unexpectedly changed from Last Name → First Name to First Name → Last Name in Japanese locale
- The issue only impacts the users who have PERSONG_GUID synced to LMS.
- Previously all users' name format are controlled by label format.FirstName.LastName.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Open the Learning Management System (LMS) interface.
- Search for a specific Class ID > Click on the Registration tab.
- Observe that the user name is displayed in the First Name → Last Name order despite that the label value of label format.FirstName.LastName is changed to \{1\}\{0\}
Resolution
Product Engineering is investigating a solution.
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See Also
Keywords
SAP SuccessFactors Learning, User Name Format, Display name, Japanese Locale, LMS UI, Unexpected Change, Lastname, Firstname , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Bug Filed
Product
SAP SuccessFactors Learning 2405 ; SAP SuccessFactors Learning 2411