Symptom
- In "Add new employee" page a zip/postal code is validated when page is submitted.
- This same validation does not occur in New Hire Data Review or Personal Data Collection pages when submitted with an incorrect format of zip/postal code.
- Example of validation "You have entered an invalid postal code. Please enter a 6-8 character length postal code"
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Complete Personal Data Collection with an incorrect format of zip/postal code.
- No validation message displayed
- Navigate to Add New Employee page
- submit page with incorrect format of zip/postal code
- Validation message "You have entered an invalid postal code. Please enter a 6-8 character length postal code" displayed
Resolution
Expected Behavior. Deep Validation which are available in EC, enabled in company logo and settings page
- Enable Address Validations
- Enable National ID Validations
- Enable Bank Account Validations
- Enable Payment information Validations.
Are not supported in onboarding pages.
See Also
Keywords
SAP SuccessFactors, Onboarding, zip/postal code, validation, Personal Data Collection, incorrect format, Add new hire, address section, deep validation, postcode validation, address validations, address validation. , KBA , LOD-SF-OBX-DC , Personal Data Collection , LOD-SF-OBX-NHR , Onboardee Data Review , LOD-SF-OBX-PDC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding 2411