SAP Knowledge Base Article - Public

3545836 - Zip/Postal Code Validation in SAP SuccessFactors Onboarding

Symptom

  • In "Add new employee" page a zip/postal code is validated when page is submitted.
  • This same validation does not occur in New Hire Data Review or Personal Data Collection pages when submitted with an incorrect format of zip/postal code.
  • Example of validation "You have entered an invalid postal code. Please enter a 6-8 character length postal code"

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete Personal Data Collection with an incorrect format of zip/postal code.
  2. No validation message displayed
  3. Navigate to Add New Employee page
  4. submit page with incorrect format of zip/postal code
  5. Validation message "You have entered an invalid postal code. Please enter a 6-8 character length postal code" displayed

Resolution

Expected Behavior. Deep Validation which are available in EC, enabled in company logo and settings page

  1. Enable Address Validations
  2. Enable National ID Validations
  3. Enable Bank Account Validations
  4. Enable Payment information Validations.

Are not supported in onboarding pages.

See Also

Keywords

SAP SuccessFactors, Onboarding, zip/postal code, validation, Personal Data Collection, incorrect format, Add new hire, address section, deep validation, postcode validation, address validations, address validation. , KBA , LOD-SF-OBX-DC , Personal Data Collection , LOD-SF-OBX-NHR , Onboardee Data Review , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2411